EAM Consulting — MASterminds

Not just a configuration. A working operating model.

Your Maximo implementation isn't the problem. Your operating model might be.

Most Maximo/MAS9 issues aren't configuration bugs — they're gaps between how the system is set up and how your asset teams actually work. We close that gap.

Where most EAM programmes go wrong

Organisations spend months configuring IBM Maximo or migrating to MAS9, then wonder why adoption is low and maintenance backlogs keep growing. The platform is rarely the issue. The problem is that the system was built around a process model that doesn't reflect how engineers, planners, and supervisors actually make decisions in the field.

Work order workflows that don't match how planners actually schedule
Asset hierarchies that look right on paper but break in practice
Integration gaps between Maximo and field systems that only show up at go-live
Operating models designed for the old system, not the new one

What we do

01

Maximo / MAS9 Consulting

Configuration, optimisation, and integration done by people who've been in the weeds of real OAM programmes — not just certified on the platform.

  • MAS9 migration readiness and gap analysis
  • Configuration review and optimisation
  • Integration architecture with field and enterprise systems
  • Data migration strategy and asset register cleansing
02

EAM Operating Model Design

Processes, roles, and governance built around your actual maintenance strategy — not a vendor template or a copy of what the last organisation did.

  • Maintenance strategy alignment and process design
  • Roles, responsibilities, and governance frameworks
  • KPI and reporting model design
  • Change management and adoption planning
03

Asset Lifecycle Optimisation

Practical improvements to reliability and asset performance, grounded in how your field teams operate — not just theory from a reliability textbook.

  • Preventive and predictive maintenance programme design
  • Asset criticality assessment and prioritisation
  • Failure mode analysis and maintenance task rationalisation
  • Performance benchmarking and improvement roadmaps

Platforms we work with

IBM Maximo

Classic and Application Suite

IBM MAS9

Migration, configuration, integration

ServiceNow

ITSM / ITOM alignment with EAM

SAP PM

Plant Maintenance module integration

Oracle EAM

Enterprise Asset Management

EIP

Enterprise Integration Platforms

Is your Maximo programme delivering what it promised?

Book a 30-minute independent review. We'll give you an honest assessment of where the gaps are and what it would take to close them.

Book a 30-minute architecture review